Co-managed IT, your team, plus ours
For businesses with an internal IT team that’s stretched. We add capacity, enterprise tooling and specialist security expertise alongside your people, escalations, projects and cover, without the politics.
Free, 30 minutes, a useful independent check even if your team runs everything in-house.
What your team gets
- Escalation route for the problems that eat your team’s week
- Access to our tooling, RMM, managed EDR, patching, documentation
- Specialist security expertise without a security hire
- Project resource, migrations, rollouts, office moves, without pausing day-to-day support
- Holiday and sickness cover so the helpdesk never depends on one person
- Clear responsibility boundaries agreed up front, your team stays in charge
Who it works for
Typically a business with 50–1000 users and one to five internal IT people. The team knows the business inside out but can’t be experts in everything, can’t be in two places at once, and can’t take a holiday without the phone ringing. Co-managed fixes that without anyone losing their job or their authority, we work for your IT manager, not around them.
Common questions
Is this a step towards replacing our IT team?
No. Co-managed only works long-term if your internal team is stronger with us than without us. The responsibility split is agreed in writing at the start.
Who do our users call?
That’s your choice, some clients keep first-line in-house and escalate to us; others route overflow or out-of-hours to our helpdesk.
Can we use just the security tooling?
Yes, see the cyber security stack, which runs alongside any internal team or incumbent provider.
See where your team could use the backup
Book a free Cyber Security Risk Assessment, an independent second opinion your IT manager can put to work. You keep the report, whatever you decide.